Titan Outdoor TV Terms of Service


Last Updated: Janurary 1, 2025

Welcome to www.titanoutdoortvs.com (the "Site"), operated by Nexo Electronics Inc., a Delaware corporation doing business as Titan Outdoor TV ("Titan," "we," "us," or "our"). These Terms of Service (the "Terms") govern your access to and use of the Site, any related services, and the purchase of products sold by Titan.

IMPORTANT: THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, A JURY TRIAL WAIVER, DISCLAIMERS, LIMITATIONS OF LIABILITY, AND OTHER PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS.

By accessing or using the Site, or by clicking to accept these Terms, placing an order, or purchasing any product from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site or purchase products from us.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Site or place an order.

2. Product Disclosures; Modified Products; No OEM Affiliation

Titan Outdoor TVs are custom-modified televisions that may incorporate hardware and/or software platforms originally associated with third-party manufacturers, including Samsung Tizen, LG webOS, Google TV, or other OEM ecosystems. Titan modifies, weatherizes, coats, seals, and supports these products under the Titan brand.

By purchasing from Titan, you acknowledge and agree that:

  1. Titan products are custom-modified products and are not manufactured, authorized, sponsored, or endorsed by Samsung, LG, Google, or any other OEM unless expressly stated in writing by Titan.
  2. Original OEM branding may be removed, covered, or replaced, but certain software screens, boot screens, menus, model references, or operating-system identifiers may still appear.
  3. Any Titan-applied weatherization, sealing, nanocoating, modification, assembly, customization, and related service is performed solely by Titan.
  4. OEM warranties generally do not apply to Titan-modified products.
  5. Product performance depends on proper installation, maintenance, use, environment, and compliance with all product instructions and specifications.
  6. Periodic inspection, cleaning, maintenance, or recoating may be required for long-term performance depending on the environment and use conditions.
3. Product Information; Availability; Site Accuracy

We try to ensure that product descriptions, images, dimensions, specifications, pricing, lead times, and availability are accurate, but errors, omissions, delays, or changes may occur. Product images may be illustrative and may not exactly match the delivered product.

We reserve the right to correct errors, update information, modify specifications, discontinue products, or cancel orders arising from inaccurate pricing, availability, or description errors, including after an order has been submitted. If we cancel an order after payment has been received, our sole obligation will be to refund the amount paid for the canceled portion of the order.

4. Orders; Acceptance; Payment

All orders are subject to acceptance by Titan. Submission of an order does not guarantee acceptance. We may refuse, limit, or cancel any order for any lawful reason, including suspected fraud, pricing error, inventory shortage, shipping restrictions, or issues with payment authorization.

Prices are stated in U.S. Dollars unless otherwise stated. Taxes, duties, customs fees, installation costs, and other charges are additional unless expressly included.

Payment must be received and authorized before shipment unless Titan expressly agrees otherwise in writing.

5. Shipping; Delivery; Title; Risk of Loss

We currently offer shipping within the areas identified on the Site. Any shipping dates or delivery windows are estimates only unless expressly stated otherwise in writing.

Unless otherwise required by applicable law:

  1. Title to products passes to you upon our transfer of the product to the carrier.
  2. Risk of loss or damage passes to you upon our transfer of the product to the carrier.
  3. You are responsible for providing a complete and accurate delivery address and for ensuring safe and lawful receipt of the shipment.
If we are unable to ship within the time stated on the Site or otherwise promised, we will provide notice and any legally required options.

You must inspect all products promptly upon delivery. Any visible shipping damage, missing items, or delivery issues must be noted with the carrier where possible and reported to Titan promptly, and no later than five (5) calendar days after delivery. You must retain all packaging materials and cooperate with Titan and the carrier in any shipping claim investigation. Failure to timely report shipping damage or preserve packaging may reduce or eliminate available remedies to the extent permitted by law.

6. Returns; Cancellations; Refused Deliveries

Unless a different return policy is expressly stated in writing or on the Site, purchases made directly from the Site may be eligible for return within thirty (30) days after delivery, subject to this Section and our Shipping & Returns policy.

To be eligible for return:
  1. You must first obtain a valid Return Merchandise Authorization (RMA) from Titan.
  2. The product must be returned in its original packaging, with all components, manuals, accessories, and protective materials.
  3. The product must not be altered, damaged, abused, or improperly installed.
  4. The product must not show excessive wear or other conditions making it unsuitable for resale, except where return is based on a verified warranty issue or legal right that cannot be waived.

Unless prohibited by law, the following may apply:

  • return shipping charges are your responsibility;
  • a restocking fee of up to 20% may apply;
  • shipping charges, rush charges, white-glove charges, installation charges, and other non-product charges are non-refundable;
  • refused deliveries, missed delivery appointments, or failure to accept delivery may be treated as a return subject to freight, storage, redelivery, and restocking charges.
Custom, special-order, clearance, final-sale, replacement, and commercial project items may be non-cancelable and non-returnable where stated on the Site, quote, invoice, or product page.

7. Limited Warranty

Titan provides a limited written warranty for eligible products sold directly by Titan or by Titan-authorized sellers, subject to the separate written warranty terms provided with the product.

Unless a different written warranty is expressly provided for a specific product, the standard warranty periods are:

  • Residential outdoor televisions: 2 years from verified delivery;
  • Commercial outdoor televisions: 3 years from verified delivery;
  • Other electronics: 1 year from verified delivery; and
  • Accessories: 30 days from verified delivery.
Separate warranty terms may apply to speakers, mounts, accessories, replacement units, promotional items, open-box items, or other products.

The full terms, procedures, exclusions, limitations, and remedies of Titan’s limited warranty are incorporated into these Terms by reference and are available on the applicable warranty page(s) on the Site.

Warranty Exclusions

Unless otherwise required by law, the limited warranty does not cover:

  • misuse, abuse, neglect, accident, vandalism, improper storage, or improper handling;
  • improper installation, mounting, wiring, voltage conditions, power surge, electrical fault, grounding issues, enclosure heat buildup, poor drainage, trapped moisture, or failure to follow product instructions;
  • cosmetic damage or appearance-related conditions that do not materially impair core functionality;
  • damage caused by third-party accessories, service, modification, repair, software, firmware, or alteration not authorized by Titan;
  • normal wear and tear;
  • damage caused by acts of God, flooding, fire, lightning, pests, smoke, chemicals, salt exposure, pool or spa mist, sprinkler spray, standing water, or environmental conditions beyond the product’s rated use or Titan’s written specifications;
  • software issues, app availability, app compatibility, account lockouts, network conditions, or changes made by OEMs, streaming providers, operating-system providers, or other third parties; or
  • products purchased from unauthorized sellers, except to the extent coverage is required by applicable law.
Disclaimer and Limitation of Warranties

EXCEPT FOR TITAN’S EXPRESS LIMITED WRITTEN WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TITAN DISCLAIMS ALL OTHER EXPRESS WARRANTIES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF TITAN’S APPLICABLE EXPRESS LIMITED WARRANTY.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

8. Installation; Use; Customer Responsibilities

You are solely responsible for:

  1. verifying that the product is suitable for your intended application and environment before purchase;
  2. ensuring proper installation, mounting, placement, ventilation, weather exposure management, drainage, and electrical connection;
  3. complying with all applicable laws, codes, ordinances, HOA requirements, permits, and safety rules;
  4. using only compatible accessories and safe mounting structures; and
  5. following all instructions, warnings, and maintenance guidance provided by Titan.
Titan is not responsible for damage caused by improper installation, faulty mounting, misuse, or use outside the product’s intended environment or written specifications.

9. Third-Party Software, Apps, Connectivity, and Services

Titan products may rely on third-party operating systems, firmware, software, applications, streaming services, voice assistants, wireless standards, networks, or other services not controlled by Titan. Titan does not guarantee continued availability, compatibility, functionality, performance, security, or support of any third-party feature, app, integration, or service.

Third-party providers may change, suspend, restrict, or discontinue features or services at any time without notice. Titan is not liable for any such third-party actions or resulting loss of functionality, content, or compatibility.

10. Site Use Restrictions

You agree not to:

  • use the Site for any unlawful, fraudulent, or abusive purpose;
  • interfere with or disrupt the Site, servers, networks, or security features;
  • scrape, harvest, copy, reproduce, distribute, reverse engineer, decompile, or create derivative works from Site content except as allowed by law or with Titan’s prior written consent;
  • use any automated means to access the Site in a manner that imposes an unreasonable burden on our systems; or
  • misrepresent your identity or submit false information.

11. Intellectual Property

The Site, including its text, graphics, logos, product names, images, videos, downloads, page layouts, and other content, is owned by or licensed to Titan and is protected by intellectual property laws.

"TITAN OUTDOOR TV," Titan logos, and related branding are trademarks, trade names, or service marks of Titan or its affiliates. All other trademarks are the property of their respective owners.

References to third-party product names, operating systems, or OEM brands are for identification, compatibility, or nominative purposes only and do not imply sponsorship, affiliation, or endorsement.

12. Feedback

If you provide suggestions, ideas, comments, product feedback, or other submissions to Titan, you grant Titan a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable right to use, reproduce, modify, adapt, publish, distribute, and otherwise exploit such feedback for any lawful purpose without compensation to you.

13. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Titan, Nexo Electronics Inc., and their respective officers, directors, employees, agents, affiliates, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  1. your breach of these Terms;
  2. your misuse of the Site or any product;
  3. your improper installation, mounting, maintenance, or use of any product;
  4. your violation of any law or the rights of any third party; or
  5. information or materials you provide to Titan.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TITAN, NEXO ELECTRONICS INC., AND THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, BUSINESS INTERRUPTION, COST OF SUBSTITUTE GOODS, OR DIMINUTION IN VALUE, ARISING OUT OF OR RELATING TO THE SITE, ANY PRODUCT, ANY ORDER, ANY WARRANTY CLAIM, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL CUMULATIVE LIABILITY OF TITAN AND ITS RELATED PARTIES FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE, ANY PRODUCT, ANY ORDER, ANY WARRANTY CLAIM, OR THESE TERMS WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO TITAN FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM.

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, WARRANTY, STATUTE, OR OTHERWISE, AND SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

15. Privacy

Your use of the Site is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

16. Governing Law

These Terms, and any dispute between you and Titan, are governed by the Federal Arbitration Act, applicable federal law, and the laws of the State of Texas, without regard to conflict-of-laws rules, except to the extent such laws are preempted or otherwise inapplicable.

17. Dispute Resolution; Binding Individual Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

Informal Resolution First

Before initiating arbitration or a court proceeding, the party asserting the dispute shall first send the other party a written notice describing the claim and the requested relief. Notice to Titan must be sent to:

Legal Department
Nexo Electronics Inc. d/b/a Titan Outdoor TV
2150 Chenault Drive Suite E
Carrollton, TX 75006 USA
Email: warranty@titanoutdoortvs.com

The parties agree to attempt in good faith to resolve the dispute informally for at least 30 days after receipt of the notice before commencing arbitration or filing suit, except that either party may seek temporary or preliminary injunctive relief where necessary.

Agreement to Arbitrate

Except for matters that may be brought in small claims court or claims seeking injunctive relief for intellectual property misuse, you and Titan agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any order, payment, shipment, product, warranty, repair, return, refund, representation, advertisement, or communication between you and Titan will be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules, as modified by these Terms.

Small Claims Court

Either party may bring an individual claim in a court of competent small claims jurisdiction, so long as the claim remains individual and is not removed, transferred, or appealed to a court of general jurisdiction except as permitted by law.

Class Action Waiver; Jury Trial Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND TITAN EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, MASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, CONSOLIDATED ACTION, REPRESENTATIVE ACTION, OR COLLECTIVE ACTION IN COURT OR IN ARBITRATION.

The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that individual party’s claim.


Arbitration Location and Procedure

Unless the parties agree otherwise, arbitration will be conducted in Dallas County, Texas, or, where required by applicable AAA rules or applicable law, by telephone, video, written submissions, or at another location required by law.

Fees

Payment of arbitration fees will be governed by the applicable AAA rules and applicable law. Titan will pay fees to the extent required by the AAA rules or applicable law.

Delegation; Scope; Severability

The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of this Section is void or voidable, except that a court of competent jurisdiction may determine the enforceability of the class action waiver to the extent required by law.

If any portion of this Section is found unenforceable, that portion shall be severed and the remainder shall be enforced to the maximum extent permitted by law. However, if the class action waiver is found unenforceable as to a particular claim or request for relief, then that claim or request for relief shall proceed in a court of competent jurisdiction and not in arbitration.

Time Limit to Bring Claims

To the extent permitted by applicable law, any claim by either party must be commenced within one (1) year after the claim arises; provided, however, that this limitation does not apply where prohibited by law.

18. Force Majeure

Titan will not be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, weather events, natural disasters, carrier delays, labor disputes, war, terrorism, civil unrest, embargoes, shortages, supply chain disruption, pandemics, epidemics, government action, power outages, cyber incidents, or failures of suppliers or service providers.

19. Changes to These Terms

We may revise these Terms at any time by posting updated Terms on the Site. The updated Terms will be effective as of the "Last Updated" date shown above unless otherwise stated. Your continued use of the Site after updated Terms are posted constitutes your acceptance of the revised Terms.


20. Electronic Communications

You consent to receive communications from Titan electronically, including by email, website posting, text message where applicable, or other electronic means, and you agree that such communications satisfy any legal requirement that communications be in writing.

21. Miscellaneous

These Terms constitute the entire agreement between you and Titan regarding the Site and products purchased directly from Titan and supersede prior or contemporaneous communications on that subject, except for any separate written agreement signed by Titan.

No waiver by Titan of any provision or right will be deemed a further or continuing waiver of that provision or right.

You may not assign or transfer these Terms without Titan’s prior written consent. Titan may assign these Terms in connection with a merger, sale, reorganization, or transfer of assets.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

22. Contact Information

Nexo Electronics Inc. d/b/a Titan Outdoor TV
2150 Chenault Drive Suite E
Carrollton, TX 75006 USA
Email: info@titanoutdoortvs.com
Phone: (214) 550-7348

By using the Site or purchasing from Titan, you acknowledge that you have read, understood, and agreed to these Terms.

© 2026 Nexo Electronics Inc. d/b/a Titan Outdoor TV. All rights reserved.

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